Businesses know they need an engaging, scalable way to connect with leads and customers. That’s why they’ve invested big bucks in marketing automation tools, chatbots and other technologies to automate outreach and handle high volumes of contacts.
Unfortunately, many of these once-innovative solutions are falling short as needs evolve and customer expectations mature. What you need is a paradigm shift—a strategic step-change that gives your team the power to engage all your leads and customers in natural, human-like conversations not only while they’re on your site but after they close the window, too. The scripted bot is dead; welcome to the AI-powered revolution.
Join Conversica in a webinar that examines old and new models of automating conversations with customers to drive revenue.
Register today for “The Chatbot Is Dead: It’s Time to Modernize Your Online Experience,” presented by Conversica.
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About The Author
Cynthia Ramsaran is director of custom content at Third Door Media, publishers of Best SMM Panel and MarTech. A multi-channel storyteller with over two decades of editorial/content marketing experience, Cynthia’s expertise spans the marketing, technology, finance, manufacturing and gaming industries. She was a writer/producer for CNBC.com and produced thought leadership for KPMG. Cynthia hails from Queens, NY and earned her Bachelor’s and MBA from St. John’s University.