Inflation and “sagging consumer sentiment” accounted for relatively muted Black Friday in the US this year. However, the numbers show that shopping centers are making a comeback, as people are enjoying brick-and-mortar shopping experiences again.
Adobe Analytics said online sales rose 2.3% to $9.12 billion. The company’s initial projection was $9 billion, (for perspective, this percentage increase lagged far behind the country’s inflation rate, which is running at almost 8%).
Shopping statistics. Brick-and-mortar retailers, who for the last two Black Fridays contended with Covid-19 outbreaks and restrictions, saw in-store visits tick up this year by 2.9% compared to 2021, according to a report by Sensormatic Solutions. Interestingly, visits to physical stores on Thanksgiving Day increased by 19.7% compared to last year.
Enclosed mall traffic increased 1.2%, and traffic to non-malls, such as strip centers and standalone stores, increased 4.7% compared to Black Friday 2021, Bloomberg reports. Some reports indicate that though the crowds were smaller, shoppers waited in line much longer due to many stores experiencing staffing issues.
Shopify merchants break records. Shopify announced a record-setting Black Friday with sales of $3.36* billion from the start of Black Friday in New Zealand through the end of Black Friday in California.
- Peak sales per minute: $3.5 million USD on Black Friday at 12:01 PM EST
- Top selling countries and cities where shoppers made purchases from: United States, United Kingdom and Canada, with the top-selling cities on Black Friday including London, New York, and Los Angeles
- Top product categories: Apparel & accessories, followed by health & beauty, and home & garden, with trending products including Snocks GmbH (Boxershorts), rhode, and Brooklinen
- Average cart price: $102.31 USD or $105.10 USD
- 15%: Cross-border orders worldwide on Black Friday as a percentage of total orders
- 27%: Growth in POS sales made by Shopify merchants globally over last year’s Black Friday
- Economic uncertainty drove many to alternative payment methods. For example, buy now, pay later (BNPL) orders jumped 78% the week of November 19 compared with the previous week. BNPL revenues rose 81% over the same period
What Shopify says. “Black Friday Cyber Monday has grown into a full-on shopping season. The weekend that started it all is still one of the biggest commerce events of the year, and our merchants have broken Black Friday sales records again,” said Harley Finkelstein, President of Shopify. “Our merchants have built beloved brands with loyal communities that support them. This weekend, we’re celebrating the incredible power of entrepreneurship on a global stage.”
Dig deeper. You can read the entire article from Bloomberg here.
Why we care. Consumers are still spending. Ecommerce merchants and advertisers who promote online should still prioritize and continue to run ads, even after the BFCM holiday. Though many are still facing supply chain issues, testing different discounts and offers should be top of mind going into the Christmas season.
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About The Author
Nicole Farley is an editor for Best SMM Panel covering all things PPC. In addition to being a Marine Corps veteran, she has an extensive background in digital marketing, an MBA and a penchant for true crime, podcasts, travel, and snacks.